Shipping Information

Here at Pepper & Mint, we would love for your shopping experience to be fuss-free and for you to enjoy your adorable purchase as quickly and as smoothly as possible. So we are offering FREE WORLDWIDE SHIPPING on all orders.

For Hong Kong orders:

Duration 
We will aim to process and dispatch all orders within 1-3 business days upon order confirmation and payment, unless specifically stated on our website during busy seasons or holidays. Usual duration of delivery upon dispatch by our service provider is between 2-3 business days. However, there may be some minor delay in delivery of orders placed during peak season, and unforeseen circumstances that are out of our control (e.g. weather, shipping delays).

Order Tracking
All customers will be notified with a Shipping Confirmation email (along with tracking number) once the orders are dispatched. 

For International orders:

*Please note that we ship all international orders as "Merchandise" and the customer may be subject to custom duties or import taxes once the shipment reaches your country. Customers are responsible for these costs and we recommend checking with your local customs office for more information

Duration
We will aim to dispatch all orders within 1-3 business days upon order confirmation and payment, unless specifically stated on our website during busy seasons or holidays. Usual duration of international delivery upon dispatch by our service provider is anywhere between 7-14 business days. However, there may be some minor delay in delivery of orders placed during peak season, and unforeseen circumstances that are out of our control (e.g. weather, shipping delays).

Order Tracking
All customers will be notified with a Shipping Confirmation email (along with tracking number) once the orders are dispatched. 

If delivery of a package is refused, rejected, or returned for delivery failure, we reserve the right to charge your credit card for both outbound and inbound shipping charges.

For further questions, please contact us at hello@pepperandmintboutique.com