Shipping Information

Here at Pepper & Mint, we would love for your shopping experience to be fuss-free and for you to enjoy your adorable purchase as quickly and as smoothly as possible. 

Enjoy FREE worldwide shipping on all orders over US$30.

FREE Shipping For Hong Kong orders

All orders sent to an address in Hong Kong enjoy FREE shipping with no minimum spend and will be shipped via SF Express.

Duration

We aim to dispatch all Hong Kong orders within 1-3 business days unless stated otherwise during busy seasons or holidays.

Usual duration of delivery upon dispatch by our service provider is between 2-3 business days with possible minor delays during peak seasons and unforeseen circumstances that are out of our control (e.g. weather, shipping delays).

    Order Tracking

    All customers will receive a Shipping Confirmation email (along with tracking number) once the orders are dispatched. 

     

    For International orders less than US$30

    Rates

    Countries

    Rate

    Asia

    (Including: Bangladesh, China, India, Indonesia, Macau, Malaysia, Philippines, Singapore, Sri Lanka, Taiwan, Thailand. If your country is not listed here, please refer to the shipping category below)

    HK$100 (approximately US$13)

    USA, Australia, UK HK$150 (approximately US$20)

     

    Rest of the world

    HK$200 (approximately US$25)

     

    Duration

    We aim to dispatch international orders within 1-3 business days, unless specifically stated on our website during busy seasons.

    Usual duration of delivery upon dispatch by our service provider is between 7-15 business days with possible minor delays during peak seasons and unforeseen circumstances that are out of our control (e.g. weather, shipping delays).


      Order Tracking

      All customers will receive a Shipping Confirmation email (along with tracking number) once the orders are dispatched. 

      Customs and Duties

      We ship all international orders as "Merchandise".
      International orders may be subject to custom duties or import taxes upon reaching your country.

      Customers are responsible for these costs and should check with your local customs office for more information.

      Return or Refused Delivery

      If delivery of a package is refused, rejected, or returned for delivery failure, we reserve the right to charge your credit card for both outbound and inbound shipping charges.

      For further questions, please contact us at support@pepperandmintboutique.com